This accessibility statement applies to the website of the Free and Hanseatic City of Hamburg published at https://www.connectedurbantwins.de.
As a public authority within the meaning of Section 2 of the Hamburg Disability Equality Act (hereinafter referred to as HmbBGG), we endeavor to make our websites and mobile applications accessible in accordance with the provisions of the HmbBGG and the Hamburg Accessible Information Technology Ordinance (hereinafter referred to as HmbBITVO) for the implementation of Directive (EU) 2016/2102.
Status of compliance with requirements
The accessibility requirements are derived from Section 1 HmbBITVO in conjunction with Sections 3 (1) to (4) and Section 4 of the Federal BITV, which was enacted on the basis of Section 11 HmbBGG.
The accessibility requirements of this website were reviewed by Dataport AöR from November 14 to 18, 2022. According to the review report, this website is partially accessible.
Non-accessible content
Explanations in easy-to-read language and German sign language are missing. Furthermore, some of the video content of the CUT Academy is not accessible (lacking subtitles and audio description).
Date of creation or last update of the accessibility statement
This statement was rewritten on January 7, 2026.
Reporting barriers: Your contact for feedback
Would you like to inform us of existing barriers or request information on the implementation of accessibility? For your feedback and any further information, please contact our responsible contact persons at digitalstrategien@sk.hamburg.de.
Arbitration procedure
If no satisfactory solution has been found even after your feedback to the above contact, you can contact the arbitration board in accordance with Section 13 a HmbBGG. The arbitration board is responsible for supporting out-of-court dispute resolution in conflicts relating to accessibility between people with disabilities and public authorities. The arbitration procedure is free of charge. Legal counsel does not need to be involved.
Further information can be found at https://www.hamburg.de/schlichtungsstelle-behinderung
How to contact the arbitration board:
Post: Arbitration Board HmbBGG
c/o Public Legal Information and Settlement Office (ÖRA)
Dammtorstraße 14, 20354 Hamburg